Broken display, but phone still working. How to recovr/save gallery pictures to the cloud or ...

W
w.
User
Hey,
i have a broken Galaxy S10e display. The upper 0.5cm of the display are still working, and the phone itself too.
I have saved my data on a PC via the findmymobile app to the samsung cloud, but somehow the option to save pictures from the gallery is not available. How can i save pictures before reparing my phone. USB-debugging is disabled, therefore i have no option to just plug the phone into a PC/Laptop and download the pictures.
Thanks for you help.
Markus

 
K
Kim
Hey,

Das sollte dir weiterhelfen:
Hey.
Pictures and Videos are now saved by Samsung to OneDrive instead of the Samsung Cloud.
You can use Smart Switch on your PC to make a Backup of your Phone without any confirmation on the phone if its turned on and unlocked.
If its not the case and the screen still shows everything you can buy a OTG cable and connect a computer mouse to your mobile to navigate with it to unlock it and backup your files using Smart Switch or enable USB Debugging.
If you have another Samsung Smartphone with the same Samsung Account you can also open the Gallery there. Then you click on the 3 dots and Settings. Click on Sync with OneDrive and connect your Samsung and Microsoft Account. The feature to backup your photos with findmymobile should now be available but you need a Microsoft 365 subscription to backup more than 5 GB.
 
You can unlock your Device on the findmymobile website too so you don't need a OTG cable to unlock it.
So just download Smart Switch on your pc and connect your phone and make a backup.
 

Similar threads

M
Hello, I inserted a 64 GB micro sd card into my Galaxy A 52 and I am able to view all the stored pictures and videos in my Gallery. I was also able to change the settings to save taken pictures directly to the SD card, so everything seems to work fine. However when I open 'samsung my files' it...
Antworten
2
Aufrufe
124
G
P
Hello dear Samsung users, I have a problem when I want to open a video in my gallery I am redirected to the video player and have no choice but to watch it on the video player. But I want to watch my videos in the gallery app because I want to I don't think the video player is suitable for my...
Antworten
9
Aufrufe
69
S
K
I was super excited when my S24Ultra arrived. It feels luxurious, but quite big for my smaller hands but that's alright.  It has many functions that are amazing and the AI functions are crazy and impressive. What really disappointed me was the camera. I had very HIGH expectations for this one...
Antworten
9
Aufrufe
89
K
G
Hi.   I have a new s23 ultra and screen shot / screen capture is broken. all samsung articles how to do a screen shot refer to pressing vol.down and function button at the same time, but my phone only shows the restart/shutdown dialog... also there is no app smasung capture, or screen...
Antworten
7
Aufrufe
168
G
A
Since a few weeks, almost all the apps on my A52s 5G prompt a message after just a few minutes of normal usage that there is no Internet connection (or something of the like), or the apps stop working/refreshing. At first, I thought this was an issue with Meta apps (Insta, WhatsApp, etc.). But...
Antworten
3
Aufrufe
169
B
Zurück
Oben