S20+ Probleme mit stummgeschalteten Anrufen und 5Ghz Wifi

A
a.
User
I have 2 problems with my new Galaxy S20+ 5G:
1) for long conversations and the use of the "Mute" function. Because of my work, I have 1 or 2 hours of phone sessions and use my phone to call when I use the call "mute" and leave it for more than 30 minutes, later, if I want to turn off the mute, it shows up as not activated , but the other people can't hear me, I have to make the call and dial in again. This happens regardless of whether I use USB-C headphones, Galaxy Buds + or the speaker phone.
2) WiFi in the 5GHz band is unreliable, either by Whatsapp calls or by playing online games I am frequently interrupted or can not recognize the network. I tested the same connection with my old Galaxy S7 Edge, and there were no problems. I have already reset the network settings on the phone without success.
Gelöst! L: Gehe zu Lösung.

 
K
Kim
Hey,

Praktische Ratschläge und Lösungen zu deinem Problem:
Hi,
The issue with the Phone app got solved by deleting the app cache.
The issue with the 5GHz WiFi got solved with a new firmware for my router.
Many thanks for the advice!
L: Lösung in ursprünglichem Beitrag anzeigen
 
Hello L: @alphavax,
1) Are you using the Samsung telephone app for these calls or a different app?
2) Please check if there is an update available for your router.
 
Hi,
The issue with the Phone app got solved by deleting the app cache.
The issue with the 5GHz WiFi got solved with a new firmware for my router.
Many thanks for the advice!
 
L: @alphavax Thanks for telling me. *:new-moon-with-face:
 

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