QN94A 55" flicker / dimming problem

R
R.
User
Hello. I have a UK QN94A as I am from the UK. I have a problem with the TV and I'm on FW 1903. I don't know who to tell my problem to. My issue only happens in Movie mode / Filmmaker mode... After switching to the Nvidea Geforce driver-update web-page on the browser on my PC (which is a true-black background with white highlights as well as greens and grays) it will fluctuate / flicker bright-dark-bright-dark-bright -dark-bright quickly for 2 to 3 seconds. It's worse when you switch from a bright screen to that web-page. If you spend longer than 5 seconds, and worse, more than 10 seconds on a bright screen such as Windows 11 Update then immediately open the Nvidea web-page then it's like the software can't decide what brightness to display the Nvidea page at so the entire screen alternates between darker / brighter several times for several seconds before settling. It's obvious and not very subtle when it happens. Even when switching tabs on the browser from a pale web-page to the Nvidea driver page it will happen.
Please help me with my problem. thanks

 
K
Kim
Hey,

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I know it is a UK model but I thought they use the same firmware and the hardware is the same? I thought the German expert here could tell the engineer about the issue and maybe improve the 1904 patch. I know maybe I should not post on the German forum but I honestly am half-German! I'm sorry but my German language skills are not good enough to tell my problem and most Germans speak good English. I'm sorry if I have made you angry.
 
Can you delete posts here? I cannot see how to! By mistake I posted the same thing twice.
 
I like Movie mode so I use it for my PC. I have tried all the other modes and my problem is only with Movie mode and Filmmaker mode. Normally it's OK but it doesn't work properly with black-screens with bright highlights such as the Nvidea driver-update web page... If you switch to that page after being on a bright screen it goes crazy for 2 to 3 seconds like I fully described in the original post.
 

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