M
M.
User
Good day, My son account has login issue.
After entering username and password, he is asked to update personal information (name and date of birth) and by clicking next, he comes to next screen where get message that "Profile information is update".
Once click ok, he will come back again to login screen and loop continues.
He tried to contact support but they have no clue why it is happening.
This is happen both on mobile phone and PC so the issue is not related to mobile phone.
Please help me.
Gelöst!
L: Gehe zu Lösung.
After entering username and password, he is asked to update personal information (name and date of birth) and by clicking next, he comes to next screen where get message that "Profile information is update".
Once click ok, he will come back again to login screen and loop continues.
He tried to contact support but they have no clue why it is happening.
This is happen both on mobile phone and PC so the issue is not related to mobile phone.
Please help me.
Gelöst!
L: Gehe zu Lösung.